Shop Policies

Current dispatch time is 7-10 working days but this is subject to change over busy periods. If this does increase or decrease we will update our dispatch times here.

We don't accept cancellations or refunds unless faulty but please email us at customs.anona@gmail.com with any queries. 

Please bare in mind that designs and colours may vary and we won’t issue refunds for this reason or for small blemishes/imperfections smaller than a 5 pence piece. 

Please bare in mind each item is handmade to order so there’s no guarantee they’ll look exactly like the listing photo. We sometimes have to adapt the design to fit your phone/AirPod case or phone grip and we do so at our discretion. If you aren’t happy with this, please message us prior to ordering to ensure you’ll be happy with the design.